in22Privacy Policy

This page describes what we collect when you use in22 and how we keep that data protected. We at in22 take privacy seriously because your account information, payment details, and betting history are sensitive. We do not sell your data to third parties; we do not share it with advertisers; and we do not use it for purposes beyond running our platform and complying with local regulations.

Our privacy practices apply across all devices—desktop browsers, mobile web, and our Android installation method. Whether you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), your payment information is encrypted and stored separately from your account profile. We describe our exact practices below, along with your rights and how to contact us if you have privacy questions.

If any part of this policy is unclear, contact our support team. We are happy to explain how in22 handles your data and why we collect what we do.

What Data We Collect at in22

We at in22 collect different types of information depending on what you do on our platform. When you register an account, we ask for your legal name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations.

For account verification, we ask you to upload a copy of your national identity card (KTP) and a proof-of-address document (utility bill, bank statement, or rental agreement). We store these documents securely and use them only to confirm that you are who you say you are. We do not share them with other services and do not retain them longer than legally required.

When you deposit or withdraw funds, we collect payment information: your e-wallet username (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or your bank account number (for mobile banking, local payment, online payment, e-wallet). We do not store full credit card numbers or bank credentials; instead, we use tokenization—a method that replaces sensitive details with a unique code. This code allows us to process your future transactions without re-entering payment details each time.

As you play on in22, we log your betting activity: which games you play, your wagers, your wins and losses, and when you place bets. We use this data to calculate your weekly cashback, track your VIP tier progression, and prevent fraud (e.g., detecting unusual betting patterns). We also track your IP address and device type for security purposes.

Cookies and tracking: We use cookies to keep you logged in, remember your language preference, and track your session. These cookies do not contain your password or payment information. You can disable cookies in your browser, though this may limit functionality.

How We Use Your Data on in22

We at in22 use the data you provide for specific, legitimate purposes:

Account management: We verify your identity, manage your login, and ensure only you can access your account and funds.
Payment processing: We use your payment information to process deposits and withdrawals. Your payment provider (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment) also receives your details to complete the transaction.
Promotions and loyalty: We calculate your weekly cashback, track your tier status, and determine your eligibility for referral bonuses based on your activity. We also send you notifications about promotions, but only if you have opted in.
Fraud prevention and security: We monitor your account for suspicious activity—unusual login locations, rapid deposits followed by withdrawals, or patterns suggesting collusion with other accounts. If we detect fraud, we freeze your account pending investigation.
Legal compliance: We keep records of your account activity to comply with local gaming regulations and anti-money-laundering laws. During peak seasons like Liga 1 matches, Piala Indonesia tournaments, and holiday periods (Idul Fitri, Idul Adha, Imlek, Nyepi), we may audit accounts for regulatory compliance.

We do not use your data for targeted advertising, behavioral marketing, or resale. We do not profile your betting preferences to push certain games. We do not share your activity with other companies unless legally required (e.g., court order or government request).

Third-Party Processors and Data Transfers

We at in22 work with trusted third-party processors to deliver our service. Our payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to authorize deposits and withdrawals. Our hosting provider may store your data on servers located outside Indonesia; we ensure all transfers comply with encryption standards and contractual safeguards.

Our email provider sends you account notifications and promotional messages (if you have opted in). Our analytics provider (which monitors site performance, not your personal activity) may receive anonymized, aggregated data. None of these providers have the right to sell or use your data for their own purposes.

Your data privacy rights

You can request a copy of all data we hold about you.
You can ask us to correct any inaccurate information in your account.
You can unsubscribe from promotional emails anytime (account settings or email footer link).
You can request account deletion, though we retain betting records as required by law.
You can lodge a complaint if you believe we have mishandled your data.

Data Retention and Account Closure

We at in22 keep your account data active as long as your account is open. If you close your account, we retain your betting history, transaction records, and identity documents for five years to comply with anti-money-laundering regulations and tax law. After five years, we securely delete or anonymize this information.

Payment information is retained only as long as necessary to process refunds or investigate disputes. We delete payment tokens after withdrawal transactions are final. If you ask us to delete your account immediately, we flag it as closed but retain the minimum data required by law.

Contact Us About Privacy

If you have questions about how in22 handles your data, want to request a copy of your information, or believe we have misused your privacy, contact our support team. You can reach us through the help centre in your account dashboard or visit our FAQ page for common privacy questions.

Users from Jakarta, Surabaya, Bandung, Medan, and Semarang can contact our team using the same channels. Our support team will respond within 7 business days and escalate privacy concerns to our data protection officer if needed.

We also respect your jurisdiction's privacy laws. If you are located outside Indonesia or subject to regulations like GDPR (European Union), we comply with those rules as they apply to you. Our services are available only where local law permits; we do not operate in jurisdictions where online gaming is prohibited.

Our Commitment to in22 Data Security

We at in22 employ industry-standard security practices to protect your data. All communication between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed (converted into a unique code) and never stored in plain text, meaning even our administrators cannot read it. Payment information is tokenized and stored separately from your account profile.

We regularly audit our systems for vulnerabilities, and we do not retain data longer than necessary. If we ever discover a data breach, we will notify you within 72 hours as required by law, explain what happened, and outline steps to protect your account.

This privacy policy is effective as of the date shown on this page and may be updated periodically. We will notify you of material changes by email or through your account dashboard. If you disagree with updated terms, you may close your account. Continued use of in22 after policy updates constitutes your acceptance of the new terms.

We remain committed to protecting your privacy while delivering a transparent, reliable platform for football betting, live-dealer games, slots, and esports entertainment. Thank you for trusting in22 with your data.